Daksh Patel
Toronto, ON | +1 (437) 262-3143 | daksh4959@gmail.com
Profile
Results-driven IT System Administrator / Network Engineer with 2+ years of experience managing enterprise IT infrastructure across on-premises and Microsoft Azure environments. Skilled in Azure AD, Azure Monitor, Log Analytics, Application Gateway, WAF, and VMware ESXi virtualization. Strong expertise in Active Directory, Office 365, Intune (MDM), IAM policies, and Windows Hello for Business implementation.
Experienced in configuring and troubleshooting LAN/WAN networks, VPNs, Fortinet and Cisco firewalls, and routing protocols including OSPF and EIGRP. Proficient in infrastructure monitoring, patch management, backup solutions, and disaster recovery planning.
Experience
IT Administrator | Konverge Technologies Inc
April 2024 – Present
- Administer enterprise IT infrastructure including Windows Servers, VMware ESXi, Microsoft Azure Cloud, and on-prem network environments.
- Manage Azure services including Azure AD, Monitor, Log Analytics, Security Center, Application Gateway, Load Balancer, and WAF.
- Configure and maintain Fortinet and Cisco firewalls including NAT, security rules, and VPN configurations.
- Led MDM migration from Cisco MDM to Azure Intune and implemented endpoint security policies.
- Implemented Windows Hello for Business for secure authentication.
- Administer Active Directory, Azure AD, Office 365, GPO, RBAC, and IAM policies.
- Troubleshoot LAN/WAN/Wireless networks, VLANs, DNS, DHCP, TCP/IP, OSPF, and EIGRP.
- Provision and manage VMware ESXi virtual machines.
- Perform system upgrades, patch management, backups, and disaster recovery planning.
- Provide Tier 2/Tier 3 support and ensure SLA compliance.
- Conduct vulnerability assessments and security audits.
Education
Diploma in Computer System Technician
Loyalist College, Toronto
Skills
- Cloud & Virtualization: Azure, Office 365, Intune, VMware ESXi
- Networking: TCP/IP, LAN/WAN, DNS, DHCP, NAT, VLAN, OSPF, BGP, VPN
- Security: Fortinet, Cisco Firewalls, WAF, IDS/IPS, IAM
- Systems: Windows Server, Linux, Active Directory
- Monitoring: Azure Monitor, Site24x7, Wireshark
Certifications
- Cisco Certified Network Associate (CCNA)
- AWS Cloud Practitioner